There is also a plan with an airline ticket.


  • How far in advance can I book my stay?

    You can make a reservation 13 months in advance by internet or telephone. It depends on the availability of the hotel.

  • Can you store my luggage prior to my check-in and after I check-out?

    Before check-in : Luggage can be checked in at the front desk before check-in.
    After check-out : Luggage can be checked in only on the day of pickup.

  • Can you store packages sent to the hotel until my check-in date?

    Yes, we do. If you send us your suitcase or luggage before check-in, we will give it to you at check-in. Please provide us with the name of the person who made the reservation, and the date of check-in.

  • Until what age can children sleep together for free?

    If the child doesn't need a bed, you can sleep with your child up to 6 years old (preschooler).

  • Is it possible to stay in a hotel overnight without a parent, while being under-age 18?

    Please download and fill out the consent form. And submit the form to the front desk on the day of check-in.
    *Please fill out one form for each minor staying

  • Do you offer breakfast to visitors?

    Yes, you can. The price is 3,500JPY per person (tax included). Breakfast is served at the reception counter on the 1st floor of the hotel, or in the restaurant "Bistro NOHGA".

  • Do you offer breakfast for children?

    Please help yourself to the meals on the buffet board. Children's meals are available free of charge when the child is accompanied by an adult who is ordering food.

  • What time would I need to check-in by?

    Although our reception is open 24 hours, we ask all guests to kindly inform us if arriving after midnight, as we may cancel your booking.

  • Do you have trouser-type room wear available?

    No, trousers are not included in the room wear.

  • Do you have a spa facility?

    We do not, however, we do have a fitness center available onsite accessible 24 hours a day.

  • Do you have a courier service?

    We offer Yamato Transport.

  • Do you have a microwave oven?

    It is installed in the 2F laundry service corner. Stay guests can use it for free.

  • Do you have rooms with a view of Tokyo Sky Tree?

    You can see it from the 'NOHGA Suite'.
    ※_there are some 'Double' rooms with a Tokyo Sky Tree view, however, due to the limited number of rooms, we are unable to guarantee a view at the time of booking.

  • What equipment do you have available to rent?

    The following equipment is available to hire (free of charge). Please note that we have a limited number of these items and cannot lend them out if they are out of stock.

    Allergy friendly pillows and blankets

    Children's equipment
    Cots and bed guards

    Nursing equipment
    Nursing bathroom chairs and wheelchairs

    Electrical equipment
    Trouser presses, desk lights, scanners, conversion plugs, scales, irons and ironing boards, extension cords, HDMI cables, chargers

    Thermometers, magnifying mirrors, basic cosmetic sets, etc.

  • When is housekeeping service available until?

    Cleaning is available until 14:00. After 14:00, we will be more than happy to change towels and collect trash upon request.

  • Do you have a parking space? If so, how much do you charge?

    We have 8 parking spaces, and the charge is \3,000 per vehicle per night. (from 14:00 until noon the following day) If you wish to extend parking time or to use the facility as a visitor, the charge is \500 per half an hour.
    Our parking space per vehicle is limited to Depth 5.3m x Width 1.9m x Height 1.55m (approx. D 17.3ft x W 6.2ft x H 5ft), and the maximum weight is 2,300kg.
    Please also note that the space is available on a first-come-first-served basis and cannot be reserved. If fully occupied, we will assist you to find parking spaces nearby. The parking space is complimentary up to 2 hours for visitors using the restaurant facility. To extend, there will be a charge of \500 per half an hour.

  • Is there a nursing room or a place to change nappies?

    There is a restroom on the 2nd floor with a nappy changing area. We do not have a nursing room.

  • Is there a smoking area in the hotel?

    There is a smoking area on the 2nd floor terrace.

  • How many days in advance do you charge for cancellations?

    20% of your room rate will be charged if cancelled 3 days prior to your arrival date. 50% if cancelled 2 days prior to your arrival date, 80% if cancelled 1 day prior to your arrival date, and 100% for on the day cancellation.
    There are separate rules for group reservations of 5 rooms or more. Please check the accommodation terms and conditions.
    Please note that cancellation policy may differ when booking through a travel agency. Please contact your agency to modify or cancel your booking.