There is also a plan with an airline ticket.


  • When is the reservation start date?

    We start accepting reservation both online and telephone approximately 13 months in advance.※It depends on the availability of the hotel.

  • How many days in advance do you charge for cancellations?

    20% of your room rate will be charged if cancelled 4 to 7 days prior to your arrival date. 50% if cancelled 2 to 3 days prior to your arrival date, 80% if cancelled 1 day prior to your arrival date, and 100% for on the day cancellation.
    Please note that cancellation policy may differ when booking through a travel agency. Please contact your agency to modify or cancel your booking.

  • Can you keep our luggage before checking in and after checking out?

    We can keep your luggage at the front desk anytime exept valuable or breakable items.

  • If I send the package to the hotel before checking in, will you receive it?

    We accept it. If you send a suitcase or package before checking in, we will receive it at the front desk and give it to you when checking in. (Please write down the reservation name and check-in date on the delivery form.)

  • Do you have a child fee?

    It is free of charge for preschool children and accompanying them to bed. Breakfast is not included.

  • Until what age can children sleep together for free?

    If the child doesn't need a bed, you can sleep with your child up to 6 years old (preschooler).

  • Is it possible to stay in a hotel overnight without a parent, while being under-age 18?

    Please download and fill out the consent form. And submit the form to the front desk on the day of check-in.
    *Please fill out one form for each minor staying

  • Can people who don't stay overnight eat breakfast?

    I accept. Please make an offer at the restaurant directly. The fee is \2,750 (tax included) for one person.

  • Can you tell me all the video streaming services that we can see in hotel room?

    Netflix, Amazon Prime Video, Hulu, U-NEXT, YouTube, ABEMA, Paravi, TELASA, Rakuten TV, FOD, dTV, SPOOX, DAZN, Hikari TV,, radiko, Digital Concert Hall, NBA rakuten
    ※To use each service, you need to log in to your personal account.

  • Do you have a parking lot? How much is the fee?

    We have a three-dimensional parking lot. You can use it for 3,000 JPY per night. For more information, please see to the "Facilities and services in the guest rooms"

  • Until what time can we request to clean the room?

    It will be until 2pm. After that time, we will be able to change only towels and replenish amenities such as toothbrush, coffee and tee etc.

  • By what time do I have to check in?

    We have our staff for 24-hours at the front desk, but please kindly contact us if you arrive after midnight. If we do not hear from you, we may cancel your reservation.

  • Are there any massage services in the hotel ?

    Unfortunately, our hotel does not offer that kind of service at this time.

  • Is there any shuttle service from airport or station?

    Unfortunately, our hotel does not offer that kind of service at this time.

  • Do you have a courier service?

    We offer Yamato Transport with cash on delivery and prepayment.